Returns are available for up to 30 days from the purchase date. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition it was received. With the exception of a mistake or mis-shipped item by Plus100, you will be responsible for any shipping charges incurred to return the product.
Once your item is received, if your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive your refund as soon as it is fully processed by the bank, typically 7 to 14 days.
If you need to return an item, please contact us and supply your order number and product description. We will reply with detailed instructions on how to return the product(s).